Customer Engineer II, Google Cloud AI/ML
About the position
Responsibilities
• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.
Requirements
• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications and application performance profiling and tuning) in a customer-facing or support role.
• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Nice-to-haves
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience with one or more programming languages.
• Experience in the software development life-cycle.
• Experience prospecting, and building and maintaining customer relationships from scratch, and building Greenfield territories in Enterprise accounts.
Benefits
• The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits.
• Salary ranges are determined by role, level, and location.
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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