Experienced Customer Service Representative – Remote Opportunity for Career Growth and Development with blithequark

Introduction to blithequark

Imagine being part of a leading insurance and supplemental benefits provider that has been at the forefront of the industry for over 68 years, renowned for its unwavering commitment to transparency, integrity, and unbeatable customer service. blithequark is that company, and we're on the hunt for talented, service-minded individuals with exceptional communication skills to join our team as Customer Service Representatives. This is not just a job; it's an opportunity to be part of a legacy that has made a difference in the lives of millions, working with over 40,000 labor unions and counting, including prestigious organizations like the NFL, NBA, and MLB.

About blithequark

At blithequark, we pride ourselves on our financial strength, with over $58.9 billion in force and an A+ Superior Rating by AM Best. Our success is built on providing permanent benefits to union members, giving them the protection they need throughout their lives. But it's not just about what we do; it's about how we do it. We're consistently voted one of the best places to work, with Best Workplace awards in 2017, 2018, and 2019, and we've been named one of the Happiest Places to Work by Forbes Magazine. Our commitment to our employees' happiness and growth is as strong as our commitment to our clients.

Job Overview

As a Customer Service Representative at blithequark, you will be the face of our company, interacting with our valued clients and providing them with the exceptional service they deserve. Your daily activities will include inbound and outbound calling, setting appointments, performing presentations to union members, utilizing basic computer knowledge, completing necessary paperwork, participating in quality control, and engaging in leadership development opportunities. This role is perfect for individuals who are passionate about delivering outstanding customer service, are highly motivated, and thrive in a fast-paced environment.

Key Responsibilities:

• Provide top-notch customer service to our clients through inbound and outbound calls, ensuring their needs are met and exceeded.
• Set appointments and perform presentations to union members, showcasing our benefits packages and their value.
• Utilize computer systems for data entry, record-keeping, and other administrative tasks.
• Complete necessary paperwork and participate in quality control measures to ensure high standards are maintained.
• Engage in leadership development opportunities to grow professionally and contribute to the team's success.

What We Offer

At blithequark, we believe in rewarding our employees for their hard work and dedication. Here are just some of the benefits you can expect:

• Competitive Compensation: Weekly advances and bonuses, with an average first-year income of $55K.
• Long-term Career Progression: Opportunities for growth and advancement within the company.
• Flexible Work Hours: Enjoy a better work-life balance with our flexible scheduling.
• Remote Work Option: Work from the comfort of your own home and enjoy the benefits of remote employment.
• Residual Income: Earn income that continues to pay off long after your initial work is done.
• Full Health Benefits: Comprehensive health insurance to keep you and your family protected.
• Hands-on Training: Receive personalized, one-on-one training to ensure your success in the role.
• All-Expenses-Paid Trips: Join us on exciting, annual trips to exotic locations, courtesy of blithequark.
• Full Benefits Package: Enjoy a comprehensive benefits package that includes everything you need to thrive.

Qualifications

To be considered for this exciting opportunity, you should possess the following qualifications:

Essential Qualifications:

• Strong Communication Skills: The ability to communicate effectively and professionally with clients and colleagues.
• Time Management Skills: Ability to prioritize tasks and manage time efficiently.
• Age: You must be at least 18 years old to apply.
• Background Check: You must be willing to undergo a background check as part of the hiring process.
• Education: A high school diploma is required; higher education is preferred but not necessary.

Preferred Qualifications:

• Customer Service Experience: Previous experience in customer service or retail is highly desirable.

Skills and Competencies

To succeed in this role, you will need to possess or develop the following skills and competencies:

• Excellent Communication and Interpersonal Skills: The ability to build rapport with clients and colleagues.
• Problem-Solving Skills: Ability to resolve customer complaints and issues effectively.
• Adaptability and Flexibility: Willingness to adapt to changing circumstances and priorities.
• Basic Computer Skills: Ability to use computer systems for data entry, record-keeping, and other administrative tasks.

Career Growth and Learning Benefits

At blithequark, we're committed to the growth and development of our employees. As a Customer Service Representative, you will have access to:

• Leadership Development Opportunities: Training and development programs to help you grow professionally and advance within the company.
• Ongoing Training and Support: Continuous training and support to ensure you have the skills and knowledge needed to succeed in your role.
• Performance Feedback and Coaching: Regular feedback and coaching to help you improve your performance and achieve your goals.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. As a remote employee, you will be part of a virtual team that is committed to excellence and dedicated to making a difference. Our company culture is built on the values of transparency, integrity, and respect, and we're looking for individuals who share these values and are passionate about delivering exceptional customer service.

Compensation, Perks, and Benefits

As mentioned earlier, we offer a comprehensive benefits package that includes competitive compensation, long-term career progression opportunities, flexible work hours, remote work options, residual income, full health benefits, hands-on training, and all-expenses-paid trips. We believe in rewarding our employees for their hard work and dedication and are committed to providing a benefits package that is competitive and comprehensive.

Conclusion

If you're a motivated and service-minded individual with a passion for delivering exceptional customer service, we want to hear from you. As a Customer Service Representative at blithequark, you will have the opportunity to make a real difference in the lives of our clients, grow professionally, and be part of a team that is dedicated to excellence. Don't miss out on this exciting opportunity to join our team and start your journey with blithequark today. Apply now and take the first step towards a rewarding and challenging career with a leading insurance and supplemental benefits provider.