Customer Service Representative (Remote in Kentucky)
Overview:** Chewy, America's #1 pet pharmacy, is seeking a Customer Service Representative to join our amazing team! As a Customer Service Associate, you will be part of a team dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time. **Responsibilities:** Engage directly with pharmacy customers who contact Chewy for a variety of topics via inbound... calls and other communication platforms. * Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. * Go above and beyond to "wow" our customers by thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards. **Qualifications:** 1-2 years working in a customer-focused environment Excellent communication skills Ability to multi-task and think critically Flexibility to shift schedule and work overtime as needed Must be able to pass background check for KY Rx Tech license Show up committed to be your best! **Benefits:** Competitive pay and benefits Opportunity to work in a supportive culture where you will feel valued for your skills and contributions Possibility to lead and foster a culture of continuous improvement, quality, and service Ability to build, grow, and unleash your full potential
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