Customer Service Representative - Outbound Call Center
Description
Are you a customer-focused individual with a knack for communication? Were looking for enthusiastic remote Call Center Agents who excel at providing top-notch customer service. In this role, youll make outbound calls related to various programs and projects, document interactions carefully, and maintain a high standard of integrity and professionalism...
Compensation and Benefits
Competitive hourly wage
Flexible work-from-home schedule
Opportunities for career advancement
Comprehensive training and support
Employee recognition programs
Why you should apply for this position today
This is an excellent opportunity to join a dynamic team where you can make a real impact in customer service. If you enjoy helping others and thrive in a remote work environment, this position is perfect for you. Join us and be part of a company that values your contributions and offers growth potential.
Skills
Clear, professional, and friendly communication skills
Excellent people skills and active listening abilities
Strong problem-solving and multitasking skills
Basic computer skills and computer literacy
Sales experience is a plus
Responsibilities
Handle typing and data entry tasks efficiently
Make outbound calls related to various programs and projects
Upsell products and services as needed
Schedule appointments in a business-to-customer context
Stay informed about campaign products, services, and promotions
Document interactions carefully and maintain professionalism
Qualifications
At least one year of call center experience, including working with automatic dialers and call scripts (remote candidates only)
Reliable attendance and punctuality
Experience in an outbound call environment
Education Requirements
High school diploma or GED
Education Requirements Credential Category
High School Diploma or Equivalent
Experience Requirements
Minimum of one year of call center experience
Experience working in a remote environment is preferred
Why work in Allentown, PA
Allentown offers a vibrant community with a rich history and a growing economy. The city is known for its beautiful parks, cultural attractions, and a variety of dining options. Living in Allentown provides a balanced lifestyle with access to outdoor activities, arts, and entertainment, making it an ideal place for both personal and professional growth
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