3rd Shift Remote Call Center Customer Service Representative
Employer Industry: Customer Service
Why Consider This Job Opportunity...
Competitive hourly wages
Comprehensive training program to ensure success
Supportive team environment
Employee benefits package including 401k Plan, vacation, holidays, and more
Opportunity to work remotely from specified states
Flexible schedule available for 3rd shift work
What To Expect (Job Responsibilities)
Provide exceptional customer support and assistance to callers
Ensure customer satisfaction throughout the interaction
Manage multiple applications efficiently using dual monitors
Collaborate with team members to resolve customer inquiries
Maintain a professional demeanor while handling customer calls
What Is Required (Qualifications)
Must reside in Florida, Indiana, North Carolina, Ohio, or South Carolina
High school diploma or equivalent
Previous call center customer service experience
Excellent verbal and written communication skills
Strong problem-solving abilities and customer-centric mindset
How To Stand Out (Preferred Qualifications)
Experience working in a fast-paced call center environment
Familiarity with remote work technologies and setups
Proficient in using computers with Windows 10/11 Pro
Knowledge of customer service best practices
Ability to adapt quickly to changing situations
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