Remote Customer Service Representative -Delta Airlines- Apply Now
Job Brief
Delta Airlines is seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Representatives. This is a full-time position offering a competitive salary of $18-$22 per hour, based on experience. Our representatives work flexible shifts, including weekends and holidays, to ensure we provide 24/7 support to our valued customers...
Benefits:
Health, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
Travel benefits
Professional development opportunities
Remote work flexibility
Job Description
As a Remote Customer Service Representative at Delta Airlines, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities include answering inquiries, resolving issues, and ensuring customer satisfaction with Delta Airlines services and policies.
Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers with booking, changing, and canceling flights. Provide information on flight schedules, fares, and travel policies. Resolve customer complaints and issues efficiently and effectively. Process refunds and compensation requests when applicable. Keep accurate records of customer interactions and transactions. Collaborate with other team members and departments to ensure seamless service delivery. Stay updated on Delta Airlines services, policies, and promotions.
Requirements: High school diploma or equivalent; college degree preferred. Proven customer service experience, preferably in the airline or travel industry. Excellent communication skills, both written and verbal. Strong problem-solving abilities and attention to detail. Ability to work independently and manage time effectively in a remote setting. Proficiency in using computer systems and software applications. Reliable internet connection and a quiet, distraction-free workspace. Flexibility to work various shifts, including weekends and holidays.
Restrictions:
Applicants must be 18 years or older.
Must be authorized to work in the United States.
Must pass a background check and drug screening.
Company Description:
Delta Airlines is one of the worlds largest and most admired airlines, serving over 180 million customers annually. With a commitment to safety, reliability, and exceptional customer service, Delta Airlines connects people to places around the globe. We pride ourselves on our diverse and inclusive workforce, where every employee has the opportunity to contribute their unique talents and perspectives.
Work Environment:
This is a remote position, allowing you to work from the comfort of your own home. Delta Airlines provides all necessary equipment and training to ensure your success as a Remote Customer Service Representative. You will be part of a supportive and dynamic team, dedicated to delivering the best possible experience to our customers.
Apply now to join Delta Airlines as a Remote Customer Service Representative and take your career to new heights!
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