Customer Service Associate – $20/Hour – Boston

Job Summary

Join our dynamic team at Amazon as a Customer Service Associate in Boston! This full-time position offers a competitive hourly wage of $20. Enjoy a work-life balance with flexible working hours, comprehensive benefits including health, dental, paid training, and paid vacations.

Job Description

Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? Amazon is looking for dedicated Customer Service Associates to join our team in Boston. As a Customer Service Associate, you will be the first point of contact for our valued customers, providing them with exceptional support and ensuring their satisfaction.

Responsibilities

– Assist customers with their inquiries via phone, email, and chat.

– Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and selecting the best solution.

– Process orders, forms, applications, and requests.

– Follow up to ensure resolution and customer satisfaction.

– Keep records of customer interactions and transactions.

– Work collaboratively with the team to ensure a seamless customer experience.

Requirements

– High school diploma or equivalent.

– Excellent communication skills, both verbal and written.

– Strong problem-solving abilities.

– Ability to multi-task and manage time effectively.

– Basic computer skills and proficiency in MS Office.

– Previous customer service experience is a plus but not required.

Benefits

– Competitive hourly wage of $20.

– Health, dental, and vision insurance.

– Paid training programs to enhance your skills.

– Paid vacation and sick leave.

– Opportunities for career advancement within the company.

Educational Qualifications

– High school diploma or equivalent required.

Experience

– Prior experience in customer service, retail, or a related field is advantageous but not mandatory.

Company Overview

Amazon is a global leader in e-commerce and technology, committed to enhancing customer experiences. We offer a dynamic and inclusive work environment where employees can thrive and grow. Join our team and be part of a company that values innovation, customer satisfaction, and employee development.

If you are enthusiastic about providing exceptional customer service and seeking a rewarding career with a reputable company, apply now to become a Customer Service Associate at Amazon in Boston!

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