Remote Medical Billing Representative

Job Overview We invite you to join our dynamic team as a Medical Billing Representative, where you will contribute significantly to the healthcare experience by supporting patients with their medical billing inquiries in a remote capacity. This role is essential in facilitating clear communication and resolution of billing issues, enhancing patient satisfaction... Key Responsibilities • Manage incoming calls and initiate outbound communications to address patient inquiries related to medical bills. • Provide detailed answers to questions regarding billing statements and payment processes. • Process payments and investigate billing status inquiries. • Assist patients in resolving account discrepancies and clarify amounts owed. • Utilize systems such as EPIC, Artiva, and TCN for effective call management and information retrieval. Required Skills • Exceptional communication skills to convey complex information clearly and empathetically. • Proficiency in technology and computer systems, ensuring efficient handling of patient inquiries. • Strong problem-solving abilities to navigate billing challenges effectively. • Capability to multitask and manage various responsibilities in a fast-paced environment. Qualifications • A minimum of 1 year of experience in customer service, preferably in retail, restaurant, or call center settings. • High school diploma or equivalent educational background. Career Growth Opportunities • This position offers a pathway for professional development and potential advancement within our organization, driven by performance metrics and training programs. Compensation And Benefits • Competitive starting pay ranging from (17 to )18 per hour, with opportunities for higher earnings based on performance outcomes. Company Culture And Values • We are dedicated to cultivating a diverse and inclusive workplace where every team member is respected and valued. We emphasize collaboration, open communication, and a supportive environment that fosters professional and personal growth. Employment Type: Full-Time Apply Job!