Remote Customer Service Representative *Delaware Residents Only* - $18.50 | WFH
Job Title: Remote Customer Service Representative (Delaware Residents Only)
Job Overview...
Are you a Delaware resident eager to advance your career in a remote Customer Service position? We have a compelling opportunity for you to join our dynamic team at one of the fastest-growing HVAC companies in the East Coast. If you excel in a remote work setting and possess outstanding customer service abilities, we invite you to apply.
Key Responsibilities
Handle incoming calls from both current and prospective customers
Update client accounts and organize service appointments for HVAC technicians
Provide technicians with comprehensive notes regarding scheduled services
Assist with dispatch updates and scheduling in-home services
Process payments, manage refunds, and resolve minor escalations
Promote special offers and promotions to customers
Required Skills
Personable and outgoing demeanor
Exceptional communication skills
Strong commitment to delivering high-quality service
Ability to thrive in a remote work environment
Qualifications
Willingness to complete pre-employment screening, including drug testing and background checks
Previous experience in customer service is preferred but not mandatory
Career Growth Opportunities
We are dedicated to your professional development. Join our team and take advantage of opportunities to enhance your skills and advance in your career within our rapidly expanding company.
Compensation And Benefits
Pay Rate: $18.50/hour
Performance-based bonuses and overtime opportunities available after an introductory period
Comprehensive benefits package, including Paid Time Off (PTO) and 401(k)
Full-time schedule with a variety of shift options to accommodate your lifestyle
Why Join Us
By becoming a part of our team, you will experience a supportive work culture that values teamwork and individual contributions. We encourage you to apply today and take the next step in your career with us!
Employment Type: Full-Time
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