Customer Service Reps - Live Chat FULLY REMOTE
Employer Industry: Customer Service
Why Consider This Job Opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to utilize and enhance communication and negotiation skills
Engage with a diverse customer base and make a positive impact
Flexible scheduling with weekday and weekend shifts available
What To Expect (Job Responsibilities)
Handle incoming and outgoing customer calls, providing exceptional service
Prepare account changes and troubleshoot customer issues
Identify and act upon potential sales opportunities
Assist with customer retention efforts and resolve billing issues
Collaborate with other departments to ensure timely resolution of customer concerns
What Is Required (Qualifications)
High School Diploma or Equivalent
1-2 years in a customer-facing role; prior experience in a customer service setting
Ability to work well in a fast-paced environment
Excellent telephone skills and strong troubleshooting abilities
Solid negotiating skills and computer proficiency
How To Stand Out (Preferred Qualifications)
Experience in a customer service setting
Demonstrated ability to handle multiple tasks effectively
Strong interpersonal skills and a commitment to customer satisfaction
#CustomerService #CareerOpportunity #NegotiationSkills #FlexibleScheduling #CommunicationSkills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Apply Job!