Back to Jobs

Virtual Patient Manager

Remote, USA Full-time Posted 2025-07-27

About the position

The Virtual Patient Manager at CVS Health is responsible for overseeing the day-to-day operations of post-acute care performance networks. This role focuses on managing relationships with skilled nursing facilities (SNFs) and home health agencies, ensuring effective patient transitions and stability post-discharge, and leading initiatives to improve care performance and efficiency.

Responsibilities
• Manage and develop relationships with SNF and Home Health Agencies
,
• Communicate and collaborate with internal client team
,
• Engage with Skilled Nursing Facility Interdisciplinary Teams to achieve appropriate length of stay for ACO and Value Based Care patients and ensure patient stability post-discharge
,
• Coordinate and lead monthly meetings with leadership at each performance network facility/agency to report outcomes and recommend process improvements
,
• Identify high priority care redesign interventions to improve performance and efficiency of facilities within local network
,
• Work within CVS' patient tracking software platform daily
,
• Collaborate with Clinical Strategists and Site of Care Manager to communicate PAC interventions to partners
,
• Confirm start of care date for HHA including any documentation of any delays in start of care or if readmitted
,
• Review and initiate SNF escalations for patients with SDOH or Clinical barriers to DC
,
• Review readmission reasons and initiate process improvements with SNF/HHA

Requirements
• 6+ years experience in healthcare and/or business
,
• Strong critical thinking needed to analyze medical data and reports
,
• Patient assessment and evaluation experience, ability to exercise independent judgment
,
• Understanding of Care Transition Models (Naylor, Coleman, Boost, etc..) is a plus
,
• Case management and discharge planning experience are preferred but not mandatory
,
• Bachelor's degree required

Nice-to-haves

Benefits
• Full range of medical, dental, and vision benefits
,
• 401(k) retirement savings plan
,
• Employee Stock Purchase Plan
,
• Fully-paid term life insurance plan
,
• Short-term and long-term disability benefits
,
• Well-being programs
,
• Education assistance
,
• Free development courses
,
• CVS store discount
,
• Discount programs with participating partners
,
• Paid Time Off (PTO) or vacation pay
,
• Paid holidays throughout the calendar year

Apply Job!

 

Similar Jobs

Remote Customer Service Center - Part Time

Remote, USA Full-time

Part Time Remote Data Entry Job (CVS Part Time) – (Hiring Now)

Remote, USA Full-time

Customer Service Agent - Sports - $20.50/hour - Hybrid - OVERNIGHT *11:30pm to 8am*

Remote, USA Full-time

LCA Analyst (Generalist)

Remote, USA Full-time

Customer Service Representative I - NCC - 999134 **Work from home within the Tri-County area, upon completion of onsite trainings**

Remote, USA Full-time

sales director Boca Raton, Florida

Remote, USA Full-time

Remote Outbound Call Center Account Assistant

Remote, USA Full-time

Virtual Personal Assistant

Remote, USA Full-time

[Entry Level/No Experience] Data Entry Jobs – Part Time Remote Job

Remote, USA Full-time

Data Entry Customer Service

Remote, USA Full-time

Data Entry Clerk Remote Work From Home - Part-Time Focus Group Panelists

Remote, USA Full-time

Online Jobs No Experience Jobs for Beginners: Work from Home: Earn $25-$35 per Hour as a Live Chat Agent - Remote Job Central

Remote, USA Full-time

Welcome Center Receptionist - Remote | WFH

Remote, USA Full-time

Urgently Hiring: Immediately Need Secondary Math Teacher

Remote, USA Full-time

Financial Systems Support Representative | 100% Remote | Upto $23/Hr

Remote, USA Full-time

Senior Scientist, Bio Process

Remote, USA Full-time

Accounting Manager

Remote, USA Full-time

Certified Nursing Assistant - CNA

Remote, USA Full-time

Apply Now: Join Our Team: Work Remotely

Remote, USA Full-time

Junior Web/Interactive QA Tester

Remote, USA Full-time