Customer Service Representative - Office Experience Preferred
AAA Quality Services is looking for a Customer Services Representative in the Potters Potties Division.
Job Summary:
We are looking for an experienced and great Customer Service Representative in Farmersville. The individual we are looking for is to be qualified, detailed orientated and team player Customer Service Representative to work in our Porta Potties Division. We are looking for a very passionate customer service representative that is driven for success, work in a high paced environment, and is very outgoing. We have a team approach and provide outstanding customer service.
Summary of Essential Job Functions of the Customer Service Representative:
? Provide excellent customer service to customers.
? Ability to provide support to both the customers and team.
? Keep accurate records of customer interactions and transactions, recording details of inquiries, complaints and comments.
? Ability to promote company services and products.
? Accurately enter data, information, bills, receipts, reports and other documents.
? Ability to interact with customers to provide information in response to inquiries.
Minimum Requirements needed to apply for the Customer Service Representative opening:
? Understand and ability to apply general rules to delinquent accounts.
? Great interpersonal, analytical skills and attention to detail.
? Maintain the cleanliness of the organization of workspace
? Able to maintain effective communication with other employees.
? Able to prepare itemized statements, bills or invoices in order to compute fees and charges due.
? Enthusiastic approach to customer service.
Benefits:
None
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Communication method(s) used:
Email
Phone
In person
Schedule:
Monday to FridayWork RemotelyNo
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Experience:
Microsoft Outlook: 2 years (Required)
Microsoft Excel: 2 years (Required)
Microsoft Access: 2 years (Required)
Labor cost analysis: 2 years (Required)
Inside sales: 2 years (Required)
Customer service: 2 years (Preferred)
Ability to Commute:
Farmersville, CA 93223 (Required)
Work Location: In person
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