Pharmacy Technician "Pharmacy Service Specialist" Remote: North Dakota
Minimum 1+ years pharmacy experience required.
Pharmacy Technician "Pharmacy Service Specialist" Remote: North Dakota
RPh on the Go is now hiring a full-time, dedicated pharmacy technician service specialist for a remote position based out of Fargo, North Dakota. This is a full-time contract position with the potential for permanent hire. If you are interested, please apply below, or, for immediate consideration please submit your most up-to-date resume contact me directly at .
Assignment Specifics:
Full time
13+ weeks temp to perm
Shift:9:00am 5:00pm
Job Duties:
Assist Pharmacies with Troubleshooting: Provide expert support to community pharmacies, helping them troubleshoot issues and maximize their experience with our software systems.
Handle Inbound Support Calls: Respond to inbound calls from pharmacies, addressing any technical or account-related questions with a customer-focused approach.
Proactively Reach Out to Pharmacies: Conduct outbound calls to check in with pharmacies, ensuring they have ongoing support and addressing any potential issues proactively
Requirements: Licensure:ND State Pharmacy Technician License Computer Literacy: Must possess strong computer skills and be highly comfortable navigating digital platforms. This role requires an individual who can quickly adapt to and master the clients company's software systems to provide expert-level support to pharmacies. Fast Learner: Candidates should be capable of rapidly learning their proprietary systems through comprehensive training and must be able to troubleshoot effectively to address any issues pharmacies may encounter in their portal. Excellent Communication Skills: Must be a clear and effective communicator with a pleasant speaking voice. A passion for customer service is essential, as this role involves building positive relationships with pharmacy staff and delivering support with patience and professionalism. Problem-Solving Skills: A proactive and resourceful approach is essential for providing timely, effective support across a range of technical issues. Must have previous remote experience Home office is preferred or quiet work space with nointerruptions.
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