Online Booking Specialist-Entry Level
Online Booking Specialist - Entry Level
Company Name: SMS Inc.
Location: Remote
Employment Type: Full-Time / Part-Time
Job Description:
SMS Inc. is seeking a motivated and detail-oriented Online Booking Specialist to join our dynamic team. This entry-level position provides an excellent opportunity for individuals looking to begin or advance their careers in the fast-paced field of online reservations. In this role, you will manage online booking systems, ensure scheduling accuracy and efficiency, and deliver exceptional customer service.
Key Responsibilities:
Process and manage online booking requests through our reservation system.
Verify booking details for accuracy and coordinate with relevant departments to ensure smooth operations.
Respond to customer inquiries via email, chat, or phone, confirming bookings, resolving issues, and providing support.
Regularly update and monitor booking systems to ensure optimal performance.
Assist in improving and streamlining booking procedures for greater efficiency.
Collaborate with the sales and customer service teams to enhance the booking experience.
Qualifications:
High school diploma or equivalent (Bachelors degree preferred, but not required).
Strong communication skills, both written and verbal.
Proficient in computer applications, particularly booking and scheduling software.
Exceptional attention to detail and organizational skills.
Ability to work independently and as part of a team.
Customer service experience is a plus but not required.
Why Join SMS Inc.?
Competitive salary and benefits package, including health insurance.
Comprehensive training and opportunities for professional development.
A collaborative and supportive work environment.
Opportunities for growth within the company and to take on increasing responsibilities.
How to Apply:
Interested candidates should submit their resume along with a brief cover letter outlining their qualifications for the position.
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