Customer Support Travel Representative (Remote)

Join us as a Customer Support Travel Representative, where you'll be instrumental in facilitating seamless travel experiences for both our clients and employees. This role is perfect for individuals who have a deep passion for travel, exceptional organizational abilities, and a dedication to providing top-notch customer service. You'll collaborate closely with clients, assisting them in crafting travel itineraries, arranging accommodations, and managing related logistics. Responsibilities: Travel Arrangement: • Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees • Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences • Ensure accuracy and timeliness in preparing all travel documents and itineraries Customer Service: • Serve as the primary point of contact for travelers, promptly addressing any inquiries or concerns with professionalism • Deliver exceptional customer service to guarantee a positive and memorable travel experience for all clients and employees Itinerary Management: • Create and maintain detailed travel itineraries, encompassing flight schedules, hotel reservations, and activity bookings • Collaborate with various vendors and service providers to secure all necessary components for seamless travel arrangements • Prepare quotes, itineraries, and invoices related to travel expenses for client review and approval Qualifications: • High school diploma or equivalent; a degree in hospitality, tourism, or a related field is advantageous • Strong organizational skills with the ability to multitask effectively • Excellent communication skills and a customer-centric mindset • Attention to detail and the capability to thrive in a fast-paced environment • A genuine passion for travel coupled with a willingness to continuously learn and adapt Perks: • Remote work flexibility promoting a healthy work-life balance • Access to exclusive travel perks, discounts, and special offerings • Opportunity to contribute significantly to creating unforgettable travel experiences • Continuous training and professional development opportunities to enhance your skills • Collaborative team environment fostering creativity and personal growth • Competitive compensation package with performance-based incentives Benefits: • Flexible schedule • Travel perks • Licensed & bonded • Personal website • E&O insurance with fraud protection • Daily training available • Travel agent certification • Full training provided • Work full-time or part-time • No prior experience necessary Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information. Apply Job!