shift supervisor - Store# 22769, W TENNESSEE & N COPELAND

About the position

As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.

Responsibilities
? Lead each shift and manage store operations standards.
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? Work alongside baristas to deliver quality customer service and expertly-crafted products.
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? Create a positive and encouraging team environment.
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? Guide and influence team members to enhance their performance.
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? Maintain store safety and security standards.
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? Handle cash and ensure accurate cash management.
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? Prepare and coach the preparation of food and beverages according to standard recipes.

Requirements
? Customer service experience in a retail or restaurant environment - 1 year.
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? Six months of experience in a position requiring constant customer interaction.
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? Six months of experience delegating tasks to other employees.
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? Ability to maintain regular attendance and punctuality.
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? Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.

Nice-to-haves
? Experience in a leadership role within a retail or restaurant environment.
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? Knowledge of the retail environment and customer service best practices.
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? Strong interpersonal skills and ability to build relationships.

Benefits
? 100% tuition coverage through the Starbucks College Achievement Plan.
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? Health coverage with various plans to choose from.
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? Stock & savings programs like the equity reward program, Bean Stock.
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? Flexible scheduling and opportunities for paid time off.
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? Access to medical, dental, vision, and life insurance benefits.

Apply Job!