Enterprise Rent-A-Car – Work From Home Customer Service – Reservation Sales Representative – Nashville, TN

Job title: Work From Home Customer Service - Reservation Sales Representative

Company: Enterprise Rent-A-Car

Job description: Responsibilities
• Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
• Receive and apply feedback from managers to improve call quality
• Efficiently guide conversations and apply sales techniques to convert calls into reservations
• Provide excellent customer service
• Strive to meet and exceed monthly personal and department metrics
• Adhere to a set full time schedule

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications
• Must currently live in the state of Tennessee
• Must currently live in Nashville or the immediate surrounding area
• One year of sales or call center experience required
• Permanent residence with a defined working space that is free of distractions
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must be at least 18 years old
• Must be willing to travel to Nashville to complete the I-9 process, in person, if hired

WFH Technical Qualifications for your home office:
• Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
• Must have a computer USB headset with microphone
• Must have a webcam, both built-in and detached webcams are acceptable
• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
• Minimum upload speed of 2mbps and minimum download speed of 5mbps
• Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
• The address on your application must be your current, accurate permanent address
• Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Expected salary: $16.5 per hour

Location: Nashville, TN

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