Immediate Hiring: Virtual Customer Service Associate

workwarp is actively recruiting for the role of Virtual Customer Service Associate! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.

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Requirements: • 1+ yr Call Center experience • Answer incoming phone calls throughout scheduled shift • Assisting customers with healthcare claims and enrollment • A warm and friendly approach developing a good rapport with a caller • Must be able to de-escalate and manage difficult calls • Must strive to be professional, level-headed, to provide consistent, high-quality customer support • Calls require excellent listening skills, research and attention to detail • Up to 12 applications on one call • Strong navigation skills, quickly transition from one task to another • Proficient with dual monitors • Excellent communication skills • Minimum 25 WPM typing • Keyboard shortcut knowledge • High school diploma, GED • Must reside in the US • Successfully complete the mandatory paid 4-week training with 100% attendance

Benefits:
• Flexible scheduling
• Work-from-home opportunities
• Paid training
• Paid orientation and mandatory events
• Direct deposit payments Apply Job!

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Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

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