Urgently Hiring: Virtual Hotel Scheduler - Entry Level

This position is easy to learn and perfect for a first job. Virtual Hotel Scheduler - Entry Level! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

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Location:Remote...

Job Responsibilities: • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests • Booking and Coordination:Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities • Customer Service:Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction • Data Entry and Record Management:Maintain accurate records of bookings, payments, and customer interactions using our CRM system • Travel Advisory:Offer expert advice on destinations, travel arrangements, and travel insurance options to clients • Problem Solving:Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements: • Experience:Proven experience in acustomer service role orwithin the travel industry • Skills:Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems • Organization:Ability to manage multiple tasks and prioritize workload effectively in a remote work environment • Problem-Solving:Capacity to handle and resolve customer issues promptly and professionally • Flexibility:Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones • Education:High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:
• Remote Work:Enjoy the flexibility of working from home with a supportive team environment
• Competitive Salary:Compensation commensurate with experience, with opportunities for performance-based incentives
• Professional Development:Access to ongoing training and development opportunities within the travel industry
• Travel Perks:Discounts on personal travel bookings and familiarization trips to enhance product knowledge

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