[Work From Home] Online Digital Account Manager
Posted 2025-06-25
Remote, USA
Full-time
Immediate Start
Work with a team of bright and motivated people as a Online Digital Account Manager! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Description: Manage clients web-centric development projects (websites, social media, SEO, etc.).
 Act as the primary contact for client communications, gathering information and advocating between the client and production teams.
 Effectively discuss and cross-sell Practice Builders' solutions.
 Communicate regularly with clients: accurately track and record customer communications.
 Thrive in a busy work environment with a high volume of tasks.
 Conduct client web trainings.
 Document all client activity in Salesforce.
 Push projects through Jira.
Requirements: Â 1-5 years of experience in online project management and/or account management. Â Web development, Social Media or SEO knowledge or experience is a major plus. Â Exceptional client communication skills. Â Exceptional computer literacy skills and knowledge. Â Excellent written and verbal skills. Â Strong organizational and time management skills. Â Great record-keeping abilities. Â Salesforce.com familiarity is a plus. Â Jira familiarity is a plus. Â Self-starter- working independently without continuous supervision. Â Immediate responsiveness to all internal and external inquiries. Â Willingness to help at all levels, to get the job done and help colleagues. Â Enthusiasm for learning new topics, and sharing knowledge with others.
Benefits: Apply Job!
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