[Remote-Position] Customer Service Representative ( remote)

Job Highlights:

• Location: Remote
• Company: Workwarp
• Start Date: Immediate openings available
• Position: Customer Service Representative
• Compensation: a competitive salary

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Customer Service Job Duties And Responsibilities...

Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

Ability to learn and follow all customer service procedures and policies

Strive to meet and go above personal and team target goals

Record, organize and file customer interactions and account changes

Able to up-sell if needed

Able to schedule call back and appoints to resolve customer needs

Requirements

Previous experience in customer support, client services, sales, or a related field

Excellent at communicating over the phone and other communication platforms

Basic Computer Skills And Experience

Able to multitask

Excellent time management and prioritization skills

Ability to listen actively, relay information, and answer questions and/or concerns.

Customer-focused for positive customer experience and resolution

Health Insurance (dental and vision included)

Excellent retirement plan

Tremendous upward mobility into other positions and management

Flexible hours

Remote Position(s) available (work from home)

Benefits

Health Insurance (dental and vision included)

Excellent retirement plan

Tremendous upward mobility into other positions and management

Flexible hours

Remote Position(s) available (work from home Apply Job!

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Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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