[Remote-Position] Customer Service Representative/Order Entry
We're looking for a reliable person to join us as a Customer Service Representative/order Entry! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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Job duties:Â Assist customers with product and sales related questions via phone and emails
 Maintaining a thorough knowledge of new and existing products, as well as policies and merchandising information...
 Communicating customer issues and feedback to management
 Expertly utilizing inventory and ordering systems to efficiently and effectively assist customers and complete order
 Assisting with product inventories as directed
 Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
 Proactively generate sales and promote Company products.
 Process customer requests for order placement in a timely, accurate and professional manner
 Respond effectively to inquiries or complaints
Job Requirement:
 Excellent customer service and communication skills
 Experience with EDI system is preferred
 Excellent time management skills
 Maintain customer accounts
 Solid organizational skills
 Knowledge of current materials, methods, tools and equipment (including technology) used in business operations
 Ability to work collaboratively with other departments and functional teams in order to coordinate effective solutions
 Ability to perform under pressure and meet deadlines
 Ability to work with minimum supervision
 Minimum of 2-3 years inside sales/customer services preferred
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
 401(k)
 Dental insurance
 Flexible schedule
 Health insurance
 Paid time off
 Vision insurance
Shift:
 8 hour shift
Experience:
 Microsoft Excel: 2 years (Required)
 Customer service: 2 years (Required)
Ability to Commute:
 Vernon, CA (Required)
Work Location: In person Apply Job!
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