[PART_TIME Remote] Remote Call Center Loan Agent

This is more than a job; it's a chance to accelerate your career as a Remote Call Center Loan Agent! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.

Â

Â

Compensation:

$16.00 per hour plus commission

(with commissions average pay is $17-$18 per hour)

Location:

Paid training for 3 days at our Gurnee IL office, then fully remote. We are only accepting applications for residents of IL and WI at this time.

Schedule Required:

Day shift only, full time.

Equipment:

We supply all equipment, you will only need to supply a reliable high speed internet connection. You will need space to use a complete dual monitor and desktop setup.

Responsibilities
• Manage a high volume of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers’ needs, provide accurate information, research every issue and provide solutions and/or alternatives
• Quickly identify which of our affiliates can help a customer
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team quotas and targets

Skills
• Minimum 1 year of phone based Collections, Customer Service or Sales experience required.
• Previous high volume call experience required
• Must be extremely comfortable with computers including multiple monitor setups
• Excellent oral communication and active listening skills a must
• Team oriented
• Reliable and punctual
• Self-motivated, excellent time management skills when working from home
• Must be receptive to feedback
• Advanced problem-solving skills
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Compensation Package:
• Bonus opportunities
• Uncapped commission

Schedule:
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

Application Question(s):
• In order to be considered for this position, please briefly describe why you believe a high volume phone sales/ customer service position is a good fit for you.

(Please note, all application questions must be answered to be considered.)
• In order to be considered for this position, please briefly describe how a full time work from home position would benefit you.

(Please note, all application questions must be answered to be considered.)
• We are looking to begin training for the position on Tuesday January 21st. Will you be able to attend?

(Please note, all application questions must be answered to be considered.)
• Are you able to commute to Gurnee IL for 3 days of in person training?

Please note this is required.

Experience:
• CRM software: 1 year (Preferred)
• Sales: 1 year (Required)
• Call center: 1 year (Preferred)
• Financial sales: 1 year (Preferred)

Work Location: Hybrid remote in Gurnee, IL 60031 Apply Job!

Â

Submit Your Application

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.

Apply To This Job