[PART_TIME Remote] Virtual Banking Call Center Representative
Core Information:
- Start Date: Immediate openings available
- Position: Virtual Banking Call Center Representative
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
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Virtual Banking Call Center RepresentativeAre you customer focused, disciplined, ethical, and action oriented? Do you encourage and inspire others to do their best? Do you enjoy working in a fast-pace, tech driven environment? If so, you would be an excellent fit at Starion!
Starion is seeking a Virtual Banking Representative in Mandan.
Must be available to work in our Mandan location. Hours for this position could vary daily between 7 AM and 6 PM Monday - Friday and will be included in a Saturday rotation.
Title and salary dependent on experience.
At Starion Bank, we're looking for talented people who will put our customers at the center of everything we do. Join our diverse team where you'll feel valued and inspired to contribute your unique skills and experience.
The Virtual Banking Representative will
 Process and manage online accounts and consumer loans
 Deliver advanced digital and online offerings (online, mobile, social, phone, email chat at more)
 Enhance the customer experience while providing solutions to customers
 Provide customers with convenient ways to manage their accounts and provide solutions that meet their financial needs
 Serve all Starion Bank locations throughout North Dakota and Wisconsin
Virtual Banking Representatives are responsible for responding to routine and complex customer inquiries regarding consumer products and services as well as
 Quickly answer customer inquiries in a friendly and courteous manner
 Deliver exceptional service
 Provide first call resolution while following procedures that meet compliance guidelines
 Identify and offer customers the products and services they need and want to succeed financially
 Complete weekly tasks as assigned
 Assist customers with navigating and troubleshooting various online products
Preferred Qualifications:  One or more years of customer service experience  Experience in a call center or customer service setting  General understanding of standard bank transactions as well as common products and services  Bilingual in English and Spanish desired but not required
Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.
Join our team and work at a bank recognized as "Best of the Best" by Independent Business magazine, "50 Best Places to Work" by Prairie Business magazine and "Top 10 Workplaces" by Bismarck-Mandan Young Professionals Network! Apply online at www.starionbank.com/careers.
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Apply Job!
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Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
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