Join Today: Work-at-Home Customer Service Representative Job
Position at a Glance:
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
- Start Date: Immediate openings available
- Position: Work-at-home Customer Service Representative Openings
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Employer Industry: Business Process OutsourcingWhy Consider This Job Opportunity
 Competitive base pay with regular reviews and raises based on tenure and performance
 Opportunity for advancement within the organization
 Fun and engaging work environment with a casual dress code
 Paid time off and paid holidays, along with training opportunities
 Daily, weekly, and monthly incentives including monetary rewards and prizes
 MCI provides equipment for remote work, requiring only a home broadband connection
What To Expect (Job Responsibilities)
 Listen to customers, understand their needs, and resolve customer issues
 Utilize systems and technology to complete account management tasks
 Recognize sales opportunities and apply sales skills to upgrade services
 Explain and position products and processes with customers
 Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
 Must be 18 years of age or older
 High school diploma or equivalent
 Excellent organizational, written, and oral communication skills
 Ability to type swiftly and accurately (20+ words a minute)
 Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
 Previous experience in customer service or call center environments
 Strong aptitude for conflict resolution, problem-solving, and negotiation
 Ability to thrive in a fast-paced environment with changing circumstances
 Experience working with remote teams or in a remote capacity
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerOpportunities #CompetitiveCompensation
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