LIVE CHAT AGENT
Ready to make a real impact? We're hiring a LIVE CHAT AGENT! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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We are looking for a motivated and enthusiastic Live Chat Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience.Duties and responsibilities...
 Providing customer support via telephone, e-mail, voice chat or in-person
 Informing customers about products and services
 Responding to customer questions
 Resolving customer complaints
 Suggesting solutions for common problems
 Preparing documents and reports
 Updating customer database
 Training new customer service agents
 Collaborating with the management team
 Improving overall customer satisfaction
Requirements and qualifications
 Minimum of a High School Diploma
 Minimum of 1 year of experience in customer service
 Strong computer skills
 Superb verbal and written communication skills
 Strong interpersonal skills
 Excellent customer service skills
 Ability to build relationships with clients
 Strong persuasion skills
 Excellent multi-tasking skills
 Ability to work with others
 Excellent problem-solving skills
 Ability to prioritize tasks
 Ability to work under pressure
 Ability to work in a fast-paced environment
 Flexibility to work shifts
 Ability to meet deadlines Apply Job! For more such jobs please click here!
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Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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