Senior Customer Service Representative (Escalations - Remote...
Looking for a straightforward job? We're hiring a Senior Customer Service Representative (escalations - Remote...! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.
Â
Â
Employer Industry: Health and WellnessWhy Consider This Job Opportunity...
 Salary up to $55,000
 Opportunity for career advancement and growth within the organization
 Remote work opportunity
 Competitive total rewards package including a 401k with company match and healthcare coverage
 Supportive and inclusive work environment
 Chance to work with renowned brands in the health and wellness industry
What To Expect (Job Responsibilities)
 Answer consumer inquiries regarding product information under the guidelines of DSHEA
 Document complaints accurately and handle refund and coupon processing
 Maintain knowledge of brand information, product descriptions, and promotions
 Assist with technical inquiries and complaint handling
 Perform additional duties as assigned by the Supervisor
What Is Required (Qualifications)
 High School Diploma or GED required; Bachelor's degree preferred
 1+ years of Customer Service experience in a Call Center environment
 Proficiency in MS Office (Word/Excel/Outlook/Teams)
 Excellent communication, organizational, and problem-solving skills
 Empathetic, patient, and able to work under pressure
How To Stand Out (Preferred Qualifications)
 Bilingual in Spanish
 Experience in a health and wellness-related industry
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!
Â
Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply To This Job