CSR - Customer Service Representative

Quick Overview:

• Position: CSR - Customer Service Representative
• Company: Workwarp
• Start Date: Immediate openings available
• Location: Remote
• Compensation: a competitive salary

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We need someone that is a good communicator and multitasker. We will train you to use our software and will be in charge of scheduling, payments and other account information...

Duties include
• Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner
• Provide accurate information about products and services to customers
• Assist customers with placing orders, processing returns, and resolving any issues or complaints
• Upsell additional products or services to customers when appropriate
• Perform data entry tasks to update customer information in the system
• Communicate effectively with customers to ensure their needs are met and problems are resolved
• Make outbound calls to follow up with customers or provide updates on their inquiries or orders

```Requirements```
• Excellent phone etiquette and strong communication skills
• Fluent in English and Spanish (multilingual skills are highly preferred)
• Previous customer service experience, preferably in a call center or retail environment
• Ability to analyze customer needs and provide appropriate solutions
• Proficient in data entry and computer skills
• Sales experience or ability to upsell products or services is a plus
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 20 – 35 per week

Benefits:
• Flexible schedule
• Paid time off
• Referral program
• Work from home

Shift:
• Day shift
• Morning shift
• No nights

Weekly day range:
• Monday to Friday
• Weekends as needed

Work setting:
• Remote

Work Location: Remote Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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