Customer Service Representative - Remote, OK
Quick Overview:
- Location: Remote
- Company: Workwarp
- Compensation: a competitive salary
- Position: Customer Service Representative - Remote, OK
- Start Date: Immediate openings available
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Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity...
 Starting pay at $14.00/hr
 Opportunity for career advancement and growth within the organization
 Work remotely from home in Oklahoma
 Comprehensive benefits package including medical, dental, vision insurance, and more
 Structured protocol and scripts provided for consistent customer interactions
 Chance to positively impact members' lives and health outcomes
What To Expect (Job Responsibilities)
 Receive and document customer concerns accurately and in a timely manner
 Follow company procedures and input accurate trip data into systems
 Refer unresolved customer grievances to the designated department
 Multitask effectively to extract necessary information from multiple systems
 Review and educate members on services and insurance coverage
What Is Required (Qualifications)
 High School Graduate or General Education Degree (GED)
 0-2 years of related experience
 6+ months contact center experience OR customer service experience
 Strong organization, written, and verbal communication skills
 Typing speed of 35wpm or more
How To Stand Out (Preferred Qualifications)
 Ability to talk and type simultaneously in a clear and concise manner
 Proficiency in Microsoft Office Suite
 Willingness to work overtime as required
 Strong decision-making and problem-solving skills in a fast-paced environment
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