[FULL TIME Remote] Remote Insurance Follow-Up Representative
Join our dynamic team at workwarp as a Remote Insurance Follow-up Representative! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Job Description:Shift: Mon,Tue,Wed,Thu,Fri...
Responsible for assisting the collections department in achieving projected annual collections by utilizing insurance follow-up skills in order to expedite claims payment. May include billing responsibilities depending on future business needs.
Essential Duties and Responsibilities Includes the following: (Other duties may be assigned)
 Effectively working specified number of accounts each day
 Insurance verification
 Contacting insurance companies to determine claims status
 Following-through on appropriate action to expedite claims payment in accordance with hospital policies and procedures
 Sending correspondence as necessary to follow-up on claims
 Ensuring all accounts are properly documented
Work Schedule Mon- Fri 8am-4:30pm (30 min lunch) or Mon-Thurs 8am-5pm (1 hour lunch); Fri 8am-4:30pm, one mandatory Saturday/month 8am-12pm.
Remote Schedule available after a 2-4 week in-office training period.
Experience and Skills:
Qualifications: Requires professional knowledge of the principles of credit, collections and customer service typically acquired through at least one year of on-the-job experience in a hospital business office or medical accounts receivable environment. Must have a combination of education and experience within the field of medical debt collection including knowledge of third-party payers and managed care. Billing experience helpful. Required Minimum Skills:  Detail-oriented  Focused on achieving personal, team and company goals  Team-oriented and well-suited to call center environment  Flexible to ongoing change  Exceptional customer service and telephone skills  Ability to problem-solve & troubleshoot insurance claims  Working knowledge of Managed Care, Medicare and Medicaid  Ability to handle high phone volume and work in a fast-paced environment  Excellent verbal and written communication skills  Excellent attendance record
Education and/or Experience, Skills and Abilities Ability to communicate clearly and respectfully by telephone and in a written fashion to clearly document account activity. Requires working knowledge of personal computers and automated dialer systems. Knowledge of all related regulations including but not limited to individual client policies and procedures and HIPAA.
From: Phoenix Workforce Solutions, LLC Apply Job!
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