[FULL TIME Remote] ServiceNow Business Process Architect - CSM
Contribute to a meaningful mission at workwarp. We need a Servicenow Business Process Architect - CSM, FSM! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
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Description:Â NewRocket helps enterprise leaders solve business problems and navigate change.
 Business Process Architect will lead and mentor Senior Business Analysts.
 Facilitate workshops, translating business requirements into outcomes.
 Define customer needs, develop proposals and make recommendations.
 Collaborate with technical architects to develop project implementation plans.
 Oversee development of Senior Business Analysts.
 Support PMs in planning and management of projects.
 Maintain standards for ServiceNow solutions and enabling technology.
Requirements:  Minimum of five (5) years of experience as a client-facing technical consultant customizing and deploying packaged software as a billable resource  Experience and well versed in CSM, FSM programs and demonstrating value to an organization; In-depth functional expertise and leadership for our clients on the ServiceNow ITAM suite of products including CSM and FSM  Strong knowledge of business process... architecture principles for cloud-based platforms  Strong interpersonal, organization, facilitation, and presentation skills  Strong written and verbal communication skills with ability to communicate with all levels in the organization including executives  Ability to assess and mitigate risk  Effective facilitation, coaching and mentoring skills with ability to motivate a team  Strong problem-solving skills: ability to simplify complex situations  Comfortable working in a matrixed organization  Strong relationship management skills with all levels  Ability to lead a group of teams located across multiple time zones  Comfortable working with ambiguity and change  BSC in CS, IT or similar technical discipline or equivalent experience  Experience facilitating executive level workshops
Benefits:
 NewRocket is committed to a diverse and inclusive workplace.
 We value and celebrate diversity, believing that every employee matters and should be respected and heard.
 We are proud to be an equal opportunity workplace and affirmative action employer.
 Committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.
 For individuals with disabilities who would like to request an accommodation, please contact [email protected] Apply Job!
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