[FULL TIME Remote] Virtual Assistant - Customer Service

Key Job Details:

• Compensation: a competitive salary
• Position: Virtual Assistant - Customer Service
• Company: Workwarp
• Location: Remote
• Start Date: Immediate openings available

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In this role, you will be responsible for performing various tasks, including
• Handle and respond to 75+ inbound inquiries daily across phone, email, and live chat.
• Maintain a professional phone presence, providing excellent customer service.
• Efficiently manage and prioritize multiple tasks throughout the day.
• Collaborate with internal teams to coordinate activities and resources as needed.
• Attend and actively participate in team meetings and training seminars.
• Support cross-functional teams, including sales, marketing, and operations.
• Continuously challenge yourself to improve and contribute to team success.
• Maintain strong work ethic and consistently demonstrate willingness to learn.
• Proven experience in customer service or as a virtual assistant, handling inbound inquiries.
• Previous experience with real estate is a plus.
• Strong phone skills and ability to handle about 75 inbound inquiries daily via phone, email, and live chat.
• Excellent verbal and written communication skills, with the ability to clearly communicate in English over the phone and email
• Proficiency in Microsoft Office (Excel, PowerPoint) and general computer skills.
• Ability to multitask in a fast-paced, dynamic environment.
• Self-motivated with proven ability to learn quickly and contribute effectively.
• Strong problem-solving skills, able to analyze opportunities and inefficiencies, and propose solutions to management.
• Ability to collaborate with cross-functional teams (sales, marketing, production, operations, finance, and senior management).
• Supplementation and fitness industry knowledge/experience is a plus.
• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between 4$ - 6$ per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Remember to upload your data in English, please. Including your resume. Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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