Hiring Now: 3rd shift: IBM iSeries Support
Are you ready to drive results and define an industry? Join us as a 3rd Shift: IBM Iseries Support! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.
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Support is needed on 3rd shift, which is 10 PM - 6 AM. Please apply ASAP if interested in working 3rd shift consistently. Thank you!Odyssey is supporting a large, enterprise migration and is building a team of 8-10 Operational Support Analysts to join on a six-month+ contract basis. The role will most likely extend in the long term and will be fully remote from anywhere in the United States... Please see below - recent 3+ years of experience supporting IBM iSeries systems is required.
 3+ years of IBM iSeries operational or system administration experience
 Monitor software usage to identify obsolete IBM licensed operating system and LPP software.
 Backup all operating system and third-party system software libraries per the established processes.
 Monitor backup submission, startup, and processing.
 Confirm backups have been completed successfully.
 Respond to system alerts and critical errors using standard automation, monitoring, and incident management tools.
 Open incident tickets in the ServiceNow ITSM tool when critical events are identified.
 Provide first-level support and analysis for system error and exception messages as detected by automation and system monitoring facilities.
 Escalate and follow up on Hardware, Application, and Operating System errors, and exception messages as detected by automation following the incident management processes.
 Provide first-level resolution and/or escalate incidents and request tickets generated by automation.
 Monitor replication functions to ensure replicated objects remain synchronized between systems.
 Administer virtual tape management technology hardware and software.
 Provide automated message response to common messages that require a response.
 Perform system recycles (shutdown / IPL procedures) for Non-Production systems where appropriate as part of the backup process Apply Job!
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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