Hiring Now: Customer & Membership Data Managament Services

Role Snapshot:

• Company: Workwarp
• Compensation: a competitive salary
• Position: Customer & Membership Data Managament Services
• Start Date: Immediate openings available
• Location: Remote

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Two (2) Positions Available: Part-time, Membership Services

4-5 hr shift: Monday - Friday, 10am-3pm (some flexibility)

6 hr shift: Monday - Friday, 11:30am-6:30pm, unpaid lunch break

Seeking professional and with excellent customer service and web-based data portal management. Bilingual Spanish a must. Responsible for the intake process.

Tasks include but not limited to; answering / routing calls, intake process of registration applications via online portal, payments, filing and data management through Vision Member Tracking. Monitor/manage flow of pedestrian traffic entering and leaving the building, with special attention to safety at all times.

DAYS AND HOURS REQUIRED
┬Ľ Monday - Friday (September - June)
┬Ľ Summer: Monday ┬ľ Friday, 8:30am ┬ľ 5:00pm (exact time may vary)

Requirements: ┬Ľ 21 + years or older ┬Ľ College or Degree (Associates/BA) preferred ┬Ľ Experience working with children, Boys & Girls Club experience a plus++ ┬Ľ Education background in computer and internet systems, data entry or other related field. ┬Ľ Strong Technical skills: proficient in MS Word, Excel and publisher; online registration portal process. ┬Ľ Strong communication skills, both verbal and written. ┬Ľ Demonstrates the ability to manage multiple tasks simultaneously. ┬Ľ Demonstrate ability in working with young people and parents. ┬Ľ Must possess necessary skills to properly instruct and guide youth. ┬Ľ Must be take initiative, be creative, resourceful and motivated

Additional Job Functions:
┬Ľ Greet group agencies, students and community members.
┬Ľ Be knowledgeable of all programs and schedules.
┬Ľ Greet visitors, members, and parents with a warm welcoming smile.
┬Ľ Professional phone etiquette, respectful and polite.
┬Ľ Resource for visitors and parents, when and where appropriate.
┬Ľ Process fee payments, providing completed receipt.
┬Ľ Remain ever vigilant regarding member safety and security.
┬Ľ Thoroughly understand all emergency procedures (Fire, crisis, etc.).
┬Ľ Maintain clean and well-organized space/lobby at all times.
┬Ľ Develop and implement a positive and inclusive membership application and fee intake process that informs and welcomes parents; including Club tours, form review, answering questions, and assisting new families as necessary.
┬Ľ Create and provide communication materials to parents, school or community members/organizations.
┬Ľ Type correspondence and spreadsheets, maintain accurate computer records and generate reports, to include: Average Daily Attendance, program activity participation records as it pertains to various grants and funding source

Additional Requirements: ┬Ľ Ability to perform gross and fine motor activities required for typing, writing, simple manipulations such as telephone buttons, computer keyboards, fax machine buttons, etc. ┬Ľ Visual acuity for accurate reading, typing, filing and use of computer screen. ┬Ľ Ability to work at a rapid pace and where frequent interruptions and changes in plans or deadlines may occur. ┬Ľ Hearing is needed for purposes of business related phone communications, public broadcasts, answering incoming calls, etc. ┬Ľ Ability to lift and carry 15 to 50 lbs office supplies, audio equipment , and other items needed for the preparation and takedown of special events. ┬Ľ Ability to bend, twist, reach, stoop, squat for filing and retrieval of stored files and supplies.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 25 ┬ľ 35 per week

Benefits:
┬Ľ 401(k)
┬Ľ Paid time off

Schedule:
┬Ľ After school
┬Ľ Monday to Friday

Application Question(s):
┬Ľ Are you available Monday ┬ľ Friday, 8:30am ┬ľ 5:00pm (June - August)?
┬Ľ Are you available Monday ┬ľ Friday, 11:30pm - 6:30pm (September - June)?

Education:
┬Ľ High school or equivalent (Required)

Experience:
┬Ľ Data Entry: 2 years (Required)
┬Ľ Customer service: 1 year (Required)
┬Ľ Childcare/Family Engagement: 1 year (Required)
┬Ľ Web-based Database management: 2 years (Required)

Language:
┬Ľ English (Required)
┬Ľ Spanish (Required)

Ability to Commute:
┬Ľ Glen Cove, NY 11542 (Required)

Work Location: In person Apply Job!

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