Hiring Now: Customer Support Specialist- Remote
Ready to take the next step in your career? Join us as a Customer Support Specialist- Remote! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
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Employer Industry: Food Wholesale DistributionWhy Consider This Job Opportunity...
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment
 Chance to work with large and strategic accounts, enhancing customer satisfaction
 Engaging role with responsibilities in data accuracy and customer support
 Inclusive and respectful workplace committed to diversity
What To Expect (Job Responsibilities)
 Review data for integrity and accuracy before system inputs, acting as the primary audit point for Planned Demand quantities and allocations
 Resolve customer questions and issues promptly or refer them to the appropriate personnel
 Administer customer-required systems, including pricing, promotions, and item maintenance
 Maintain customer-specific national and regional discount files within the employer and customer-based systems
 Coordinate with internal departments on promotions and new item processes for assigned accounts
What Is Required (Qualifications)
 Associate degree in Business Management or a related field, or equivalent experience
 3-5 years of customer-related experience and account management experience
 Proficiency in Microsoft Office Suite, especially MS Excel
 Good judgment and decision-making abilities, especially in situations without direct supervision
How To Stand Out (Preferred Qualifications)
 Experience in food wholesale distribution or a related industry
 Strong organizational skills and attention to detail
 Ability to work collaboratively in cross-functional teams
 Experience with data management and analysis
 Familiarity with customer relationship management (CRM) systems
#FoodWholesale #CustomerSupport #CareerOpportunity #DataAccuracy #DiversityInclusion
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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