Hiring Now: Data Entry Analyst
Role Snapshot:
- Location: Remote
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Data Entry Analyst
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We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Responsibilities
 Maintaining a positive, empathetic and professional attitude toward customers at all times.
 Responding promptly to customer inquiries.
 Communicating with customers through various channels.
 Acknowledging and resolving customer complaints.
 Knowing our products inside and out so that you can answer questions.
 Processing orders, forms, applications, and requests.
 Keeping records of customer interactions, transactions, comments and complaints.
 Communicating and coordinating with colleagues as necessary.
 Providing feedback on the efficiency of the customer service process.
 Managing a team of junior customer service representatives.
 Ensure customer satisfaction and provide professional customer support.
Requirements
 High school diploma, general education degree or equivalent.
 Ability to stay calm when customers are stressed or upset.
 Comfortable using computers.
 Experience working with customer support. Apply Job!
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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