Hiring Now: Live Chat / Tele Chat Support

Start your career journey with us! We have an easy-to-learn role for a Live Chat / Tele Chat Support! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

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As a Live Chat / Tele Chat Support, you will be responsible for assisting customers with their inquiries and concerns through... live chat and phone calls. You will serve as the first point of contact for our customers, providing them with prompt and accurate responses to their questions and concerns.

Key Responsibilities:
• Handle incoming live chat and phone inquiries from customers in a timely and professional manner.
• Provide accurate and helpful responses to customer inquiries and concerns.
• Assist customers with troubleshooting technical issues related to our products or services.
• Process orders and payments over the phone.
• Follow up with customers to ensure their issues have been resolved satisfactorily.
• Escalate complex issues to the appropriate department for further assistance.
• Maintain accurate and detailed records of customer interactions and transactions.

Requirements:
• High school diploma or equivalent.
• Prior experience in customer service, preferably in a live chat or call center environment.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and multitasking abilities.
• Proficient computer skills and the ability to learn new software quickly.
• Ability to work independently and in a team environment.
• Flexible schedule, including the ability to work weekends and evenings.

This is an excellent opportunity for someone who is looking for a challenging and rewarding customer service role. We offer competitive compensation and benefits, as well as opportunities for growth and advancement within the company.

If you are a customer-focused individual with excellent communication skills and a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Live Chat / Tele Chat Support.

How to apply:Click on the link to apply through Zapid Hire Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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