[Remote-Position] Virtual Receptionist - Temporary

We are seeking a results-driven Virtual Receptionist - Temporary! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.

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The Temporary Virtual Receptionist at Upstream Mental Health will provide essential administrative support during a short-term period while primary staff are on vacation. This role is crucial for maintaining smooth operations in a telehealth environment, requiring excellent communication skills and a client-focused approach.

Responsibilities
• Answer incoming office calls.
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• Assist clients with real-time tech issues during telehealth appointments.
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• Schedule/Reschedule appointments using our practice management system, Simple Practice.
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• Address time-sensitive administrative tasks and manage client concerns promptly.
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• Communicate with clinicians and supervisors regarding time-sensitive issues.

Requirements
• Prior administrative or receptionist experience, specifically in a therapy or medical practice.
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• Comfortable using technology and troubleshooting minor tech issues.
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• Excellent verbal and written communication skills.
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• Ability to maintain confidentiality and professionalism in a mental health setting.
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• Familiarity with Simple Practice or similar electronic health record (EHR) systems.
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• Familiarity with Google Workspace/Google Suite.
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• Ability to empathically interact with diverse client populations.

Nice-to-haves

Benefits
• Remote work opportunity
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• Flexible working hours within standard business hours Apply Job!

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We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.