[Remote/WFM] Customer Care Representative - Part Time
An excellent opportunity has arisen for a Customer Care Representative - Part Time! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Description:Â Our Customer Care team goes above and beyond our customerÂs expectations to make sure they get the utmost in care and service.
 Our Customer Care Specialists are the face of our company to homeowners and to our broker partners.
 Our goal is to answer customer calls, emails and chats with energy, positivity, and knowledge to demonstrate our commitment to a customer-first culture.
 We empower homeowners and broker partners with solutions to their home ownership and closing needs.
 The ideal candidate is 1) first and foremost a team player, 2) approaches every communication with fresh perspective and energy, 3) enjoys problem solving, and 4) embraces learning and feedback for continuous improvement.
 This role will focus on ensuring excellent service standards and maintaining high customer satisfaction.
Requirements:  Highly tuned and professional communication skills for voice, email and chat  Active listening skills and ability to communicate updates and solutions  Energetic, positive, and fresh approach to customer inquiries and requests  Ability to multitask, prioritize, and manage time effectively  Ability to influence stakeholders and coordinate solutions through completion  Experience with CRM tools preferred  Residential real estate sales experience preferred  Associates degree preferred  Good energy, team-approach, professionalism, great work ethic and ability to learn quickly will be prioritized over any experience or degree preferences
Benefits:
 Competitive compensation package (Hourly+ Bonus)
 Company provided laptop, monitor, accessories
 Remote/Flex Options
 Fun virtual/in person company events Apply Job!
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