[Remote/WFM] Customer Service Agent - Water Utilities
Job Highlights:
- Start Date: Immediate openings available
- Position: Customer Service Agent - Water Utilities
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
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⢠Job: Bilingual Customer Service Agent - Water Utilities⢠Location: HTX 77429
⢠Pay: $18/hr
⢠Schedule: M-F Day Shift 7:30AM - 4:30PM
⢠Full Time, Temp to Hire!!
⢠Great Benefits While Working With PrideStaff!
⢠Reply Only If You Are Bilingual In Spanish/English And Have Experience In Water Utilities Industry*
⢠Customer service: Assisting customers by phone, email, or in person. This can include answering questions about utility policies and programs, and handling complaints.
⢠Billing: Processing customer payments, preparing bills, and making adjustments.
⢠Work orders: Handling work orders for service disconnections, reconnections, and new orders.
⢠Meter reading: Reading and recording meters and water usage.
⢠Service turn on and off: Processing requests to turn water service on and off.
⢠Account management: Establishing and maintaining customer accounts, and ensuring account information is accurate.
⢠Database management: Inputting and querying databases to make financial adjustments and prorate changes.
⢠Field work: Performing field work such as installing new meters, repairing leaks, and assisting with emergency repairs.
⢠Special projects: Assisting with special projects and other related duties.
Other responsibilities may include:
⢠Verifying credit and deposit information
⢠Reviewing customer correspondence
⢠Providing information about community financial assistance resources
⢠Reviewing income eligibility applications, tax returns, and transcripts
⢠Instructing lower level employees
⢠Transmitting and receiving radio communication to and from field personnel
Apply now at www.pridestaff.com/houstonnw/jobsearch
Compensation / Pay Rate (Up to): $18.00 - $18.00 Apply Job!
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