[Remote/WFM] Entry Level Customer Support Representative
Core Information:
- Position: Entry Level Customer Support Representative
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
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At RCA Partners youÂll have the opportunity to make a massive impression at one of the worldÂs leading telecommunications and sales firms. From the second you step through our doors, youÂll perform meaningful work youÂre passionate about, with the support and resources necessary to succeed. We provide a collaborative, team-based environment that gives all of our Entry Level Customer Support Representatives an opportunity to shine because we value what makes each of our employees unique. Our Entry Level Customer Support Representatives strive to provide an excellent customer experience and they promote this idea throughout the company. Be the reason why our customers find a brighter solution while building the future you have always dreams of!Entry Level Customer Support Representative Responsibilities:  Build rapport with customers by providing professional, courteous, and genuine service  Identify and resolve any potential needs the customer may have by educating them on services provided and any sales promotions  Meet or exceed business production goals and sales objectives as established by upper management  Reveal opportunities to cross-sell and/or upsell additional products and services offered by our clients  Collaborate with management, customer service associates, and sales teams to stay updated on new products, services, sales, or policy changes  Represent our clients with rectitude by compiling with all company-mandated policies and procedures  Foster strong relationships with new customers to maintain a high level of client satisfaction
Entry Level Customer Support Representative Requirements:  Experience in customer service or sales in a high-volume environment  Excellent organizational and planning abilities  The ability to thrive under pressure and in an ever-changing environment  Clear and effective oral communication skills with the ability to effectively explain complex issues  Exceptional active listening skills and the ability to leverage probing question  An enthusiastic, ambitious, and charismatic personality  The ability to build rapport with customers of varying personalities  The ability to work flexible hours  High School Diploma/GED required, Bachelor Degree Preferred!  Reliable transportation is a must!
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Benefits:
 401(k)
Schedule:
 Day shift
 Monday to Friday
 Weekends as needed
Ability to Commute:
 Anaheim, CA (Required)
Ability to Relocate:
 Anaheim, CA: Relocate before starting work (Required)
Work Location: In person Apply Job!
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