[Remote/WFM] (Online Virtual Remote Job) Teleperformance Remote

We're on a mission and need a skilled Teleperformance Remote Call Center Representative – WFH! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

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Job Description: As a Remote Call Center Representative, you will be an essential part of our virtual team... delivering top-notch customer service to clients from the comfort of your own home. You will be responsible for handling inbound calls, addressing customer inquiries, and providing solutions to ensure a positive customer experience.

Key Responsibilities: • Answering incoming calls promptly and professionally. • Listening to customer concerns and providing accurate information or appropriate solutions. • Resolving customer issues in a timely and efficient manner. • Maintaining a high level of customer satisfaction through excellent service. • Adhering to company policies and procedures.

What You Will Do:
• Handle a high volume of inbound customer calls.
• Navigate through multiple systems to assist and resolve customer issues.
• Use effective communication and problem-solving skills to address customer needs.
• Provide information about products and services as required.
• Meet or exceed performance expectations, including quality and productivity metrics.
• Collaborate with team members and contribute to a positive work environment.

Requirements: • High school diploma or equivalent. • Previous customer service or call center experience is a plus. • Excellent communication skills, both verbal and written. • Strong problem-solving abilities. • Ability to work independently in a remote setting. • Comfortable using technology and navigating multiple systems simultaneously.

Benefits:
• Competitive salary.
• Comprehensive training program.
• Flexible work hours.
• Opportunities for career advancement.
• Virtual team-building activities.

How to Apply: If you are passionate about delivering exceptional customer service and enjoy working in a virtual environment, we invite you to apply for this exciting opportunity. Please submit your resume and a brief cover letter outlining your relevant experience.

Teleperformance is an equal opportunity employer and values diversity in the workplace. We encourage applications from candidates of all backgrounds.

Note: This is a work-from-home position, and applicants must have a reliable internet connection and a suitable home office setup Apply Job!

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Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.