[Remote/WFM] Remote Outreach Agent- call center experience
Key Job Details:
- Start Date: Immediate openings available
- Location: Remote
- Company: Workwarp
- Position: Remote Outreach Agent- Call Center Experience Required - $16/hr HOUSTON Only
- Compensation: a competitive salary
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Employer Industry: Health Technology- Why consider this job opportunity:
- Pay of $16.00/hour
- Temporary to hire position with the potential for long-term employment
- Comprehensive training program lasting 17 days to ensure readiness
- Work remotely from home with necessary equipment provided
- Opportunity to meet and exceed key performance indicators (KPIs) for career growth
- Engaging team environment with daily huddle meetings
- What to Expect (Job Responsibilities):
- Make and receive calls to/from providers' offices to obtain patient charts for insurance companies
- Meet specific hourly and daily key performance indicators (KPIs)
- Work is continuously monitored by a workforce management team for quality assurance
- Participate in daily team huddles via video conference
- Maintain a distraction-free and private workspace to handle confidential information
- What is Required (Qualifications):
- 6 months to 1 year of call center experience, including data entry and multitasking
- Ability to meet hourly and daily KPI goals consistently
- Must be present and engaged during work hours, free from distractions
- Access to a private workspace suitable for two monitors and other equipment
- Internet speed of 25 Mbps download and 10 Mbps upload
- How to Stand Out (Preferred Qualifications):
- Experience working in a remote environment
- Familiarity with health technology or insurance-related processes
- Proficient typing skills of 20 words per minute or higher
- Strong computer skills with a minimum assessment score of 75%
- Comfort with being on camera for meetings and supervision
#HealthTechnology #RemoteWork #CareerOpportunity #CallCenter #KPIachievement
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