Account Manager-Retail SMB
About the position
The Account Manager-Retail SMB role at Verizon focuses on enhancing the customer experience for small and medium business clients. This position involves direct interaction with customers in-store and through visits, showcasing the value of Verizon's products and services. The role emphasizes driving business results through effective sales strategies, coaching sales representatives, and maintaining customer accounts.
- Responsibilities
- Interact with small and medium business customers in-store and through customer visits. ,
- Demonstrate the value of Verizon's products and services to customers. ,
- Drive small business results through coaching Sales Representatives. ,
- Acquire and retain accounts within the consumer small business segment. ,
- Utilize solutions-based selling techniques to meet customer needs. ,
- Conduct outbound calling and customer visits to generate new business. ,
- Complete contracts and report on sales activities.
- Requirements
- Bachelor's degree or four or more years of work experience. ,
- Three or more years of relevant work experience in customer service, marketing, or sales. ,
- Valid driver's license. ,
- Willingness to travel.
- Nice-to-haves
- A degree in a relevant field. ,
- Wireless sales experience exceeding quota. ,
- Experience leading a team. ,
- Demonstrated capability to drive positive results in a team environment. ,
- Exceptional people skills for negotiating and conflict resolution.
- Benefits
- Hybrid work environment with defined work location. ,
- Opportunity for professional growth and development.
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