Weekend Dispatcher
- Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Job Summary:
We are seeking a reliable and organized Part-Time Weekend Dispatcher to coordinate service calls for our plumbing technicians. The ideal candidate is a strong communicator who can multitask, manage schedules efficiently, and provide excellent customer service to ensure timely and effective responses to plumbing emergencies.
- Key Responsibilities:
- Answering inbound calls from customers regarding plumbing service needs
- Scheduling and dispatching technicians based on urgency, location, and availability
- Maintaining clear and timely communication with on-call technicians
- Updating service orders and customer records in dispatch software Qualifications:
- Previous dispatching, customer service, or administrative experience preferred
- Plumbing or trades industry experience a plus
- Strong communication (verbal, written and listening) and problem-solving skills
- Comfortable using scheduling and dispatching software (or willing to learn)
- Reliable, punctual, and able to work independently with minimal supervision
- Strong and reliable internet connection
- Working laptop/computer Other considerations: **Must live in NY**
Compensation: Commission only - $25 per booked, scheduled and completed jobs. Opportunity for growth, additional hours and part-time benefits.
Reasonable expectation is $250-$500 (10-20 booked calls) per weekend.
This is a remote position.
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