Account Management Representative

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves being a trusted guide and partner for our Accredited Businesses (ABs), providing consultative support to maximize the value of their accreditation.

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  Deliver proactive outreach that drives business success
  


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  Host regular check-ins and share strategic insights
  


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  Discover business goals and connect ABs to the right tools, resources, and opportunities
  


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  Develop retention strategies to address potential issues
  


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  Communicate with clarity, compassion, and confidence across various channels
  


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  Stay updated on policies and best practices
  


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  Maintain an accurate database
  


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  Engage with the 740 Benefit Queue professionally
  


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  Tackle special projects as needed
  

Qualifications

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  Passion for helping businesses grow and succeed
  


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  Natural curiosity, resourcefulness, and solutions-oriented mindset
  


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  Ability to thrive in consultative conversations
  


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  Strong organizational skills to manage multiple priorities
  


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  Effective communication with empathy
  


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  Team player who supports colleagues
  


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  Bilingual Spanish speaking candidates preferred
  

Benefits

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  Medical, Dental, and Vision Insurance Plans (100% premiums paid for base plans by BBB)
  


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  100% employer-paid life and long-term disability insurance
  


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  Optional insurance plans (short-term disability, additional life, accident, etc.)
  


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  Paid Time Off (PTO) from the date of hire
  


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  Paid holidays, plus your birthday off with pay
  


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  Safe Harbor (immediate vesting) 401(k) plan with up to 6% company match
  


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  Remote first work model
  

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