Operations Lead - Muntinlupa, Metro Manila
General
What we do
Our mission is to empower building materials suppliers with great technology. There are over $1,000,000,000,000 of building materials bought in the US every year, and many of these transactions happen in on-prem point-of-sale systems. We want to bring these transactions online, enabling better experiences for contractors and homeowners alike.
Key Responsibilities
A. Recruiting
Candidate Sourcing
Use LinkedIn and other sourcing platforms (e.g., Indeed, AngelList, GitHub, BuiltIn) to identify prospective candidates based on role-specific criteria and feedback from hiring managers.
Build and maintain talent pipelines for high-priority and hard-to-fill roles.
Engage passive candidates through personalized outreach and relationship-building.
Application Review
Screen incoming applications for qualifications, experience, and alignment with the role and company values.
Collaborate with hiring managers to calibrate filters and revise screening criteria as needed.
Manage the applicant tracking system (ATS) to organize candidate stages and notes.
️ Interviewing Candidates
Conduct initial phone or video interviews to evaluate candidate motivation, communication, and cultural fit.
Assess candidate alignment with the role’s requirements, including technical, operational, or managerial competencies.
Deliver structured feedback and recommendations to hiring managers to inform decision-making.
Serve as a consistent representative of the company’s values and mission throughout the interview process.
Interview Coordination
Schedule and coordinate interviews with internal team members and candidates across time zones.
Communicate interview logistics and prepare candidates for each step in the process.
Ensure timely feedback loops between interviewers and hiring teams.
Process Improvement
Recommend improvements to recruiting workflows to enhance speed, equity, and candidate experience.
Create or revise job descriptions in collaboration with hiring managers.
Document and refine internal recruiting processes in playbooks or SOPs.
Candidate Communication
Own the candidate experience from first touch to offer, including answering questions, providing updates, and conveying company culture.
Notify rejected candidates promptly and respectfully, maintaining a positive brand impression.
Reporting and Metrics
Track recruiting metrics such as time-to-fill, sourcing channel effectiveness, and candidate conversion rates.
Generate reports for leadership on pipeline health and hiring status by department or role.
B. Virtual Assistant Tasks
Email Management
Organize and respond to emails, flagging high-priority items.
Calendar Coordination
Schedule meetings and appointments, ensuring no conflicts.
Document Preparation
Draft, edit, and format documents or presentations.
Research
Conduct ad hoc research tasks and compile data for decision-making.
️ General Administrative Support
Assist with miscellaneous tasks as needed to support the team.
Work Schedule
⏰ Hours
4:00 AM - 12:00 PM Philippine Time, Tuesday to Saturday.
Occasional Night Calls
Some tasks may require 15-30 minute calls during US working hours.
Compensation and Benefits
Compensation
$700/month
Independent Contractor
You are registered with the BIR as an independent contractor and you will be responsible for filing and paying your own taxes.
️ Monthly dinners
Alabang/BGC area.
Unlimited audiobooks
via our team subscription to Libro.
Other benefits below are not included
As an independent contractor, you are not eligible for benefits.
Requirements
You hold a bachelor’s degree in a related field, such as Business Administration, Information Technology, Management Information Systems, Accounting, Finance, or a similar discipline.
Be located in Metro Manila or surrounding locations (Laguna, Rizal, Cavite, and Bulacan)
Proven experience in operations or recruiting.
️ Proficiency in tools such as Salesforce, Google Sheets, and LinkedIn Recruiter.
Exceptional organizational skills with a strong attention to detail.
Equipment
Must provide your own computer/laptop and other necessary equipment.
Internet
Must have a reliable internet connection suitable for remote work and virtual meetings.
Interview Process ✍️
Screening Call (30 minutes): A remote call with Czarina, an Operations Lead at Rundoo.
Interview (30 minutes): A remote interview with Amanda, Head of Finance, Recruiting, and Operations.
Homework Assignment (2-hour prep): Instructions for the task will be sent after the introductory call.
On-Site Interview (1 hour): An in-person interview with Amanda focusing on your ability to learn quickly.
Culture Fit Discussion (30 minutes): A remote conversation with Sydney, an Operations Lead, about your background, aspirations, and alignment with company values.
Reference Check: ✅ Provide two substantial references for evaluation.
Who we are
In alphabetical order:
Amanda (Head of Recruiting, Finance, & Operations): studied Marketing Management at De La Salle University; worked in recruiting & operations at a few Bay Area startups; loves building teams, scuba diving, & hiking! ️
Andrew (CTO): studied computer science & humanities at Stanford; worked as a software engineer and head of engineering at Apple danced with the SF ballet (where he met his wife)!
Gemma (Andrew's Bernedoodle): *fiercely protecting Andrew*
Andy (Territory Account Executive): studied Business Management at Oklahoma State University (Go Pokes); worked as an AE for large tech like Cisco System and small startups BeckTech and TrackStreet; do you need a 4th? ⛳️ ♂️
Boxuan (Engineering): studied computer science at the Ohio State University; worked as an engineer at Bytedance, jd.com, Shape security and A10networks. I like hiking in spare time.
Brian (Engineering): studied computer science & applied math at NJIT and UC Davis; worked as an engineer at Google, Snap, and Common Networks; LoL player and Earthquakes fan ⚽
Luna (Brian's chocolate lab): *looking longingly at YB*
Claire (Head of Client Success): studied History at Dartmouth College; worked in Account Management and Customer Success at Yahoo, Outlier AI, and Persona; loves following women's sports and studying architecture
Clara (Territory Account Executive): studied Literature at University College London; worked in GTM strategy for a feminine health tech startup in Paris and then came to the bay to work in sales for Verkada; often seen doing a headstand ♀️
Erin (Territory Account Executive): studied Communications and Biology at Union University; worked in SaaS sales at Cisco and Bloomerang; avid traveler to Kenya since 2009
George (Engineering): studied computer science at Stanford; worked as a software engineer at Facebook; exclusively reacts on Slack with the shaka!
Jordan (Engineering): studied computer engineering at the University of Waterloo; interned at Rivian, IBM, and here before joining full-time; played the saxophone professionally
Kyle (Territory Account Executive): Studied Anthropology and History at UNCW; Has been a seller for companies big and small, mostly in the Software space. Is self-taught in catching snakes barehanded
Mango (Kyle's corgi): *demanding pets from everyone he meets*
Lej (Client Success) working directly in the field of software for the last three years helping entrepreneurs and start-ups alike. Aspires to create a smart home environment similar to the one depicted in the 1999 Disney movie "Smart House."
Matt (Head of Sales): studied history at Northwestern; taught middle school in Chicago (hardest job ever), more recently worked in sales and general management at a fishing tackle company (Catch Co.); former competitive angler in college (bass fishing )
Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company
YB (Nick's Belgian Malinois): *looking longingly at Luna*
Noah (Product Designer): studied Art Practice at Stanford; worked as a Product Designer at several startups in consumer social; has too many hobbies including volleyball, pool, painting, gamedev, birdwatching, music, cooking, trivia, and sumo.
Rae (Sales Development Rep): Studied Business Management at University of Colorado; Worked as an account executive at Sumup; likely the only Colorado native who doesn't ski or snowboard.
Santiago (Engineering): studied computer engineering at University of Waterloo; worked as SWE intern at The Cooperators, Inflight, BitBakery, Replicant; played lots of soccer, loves rap and r&b
Tyler (Data and Client Success): studied general education and tech at Cabrillo College; worked as a system administrator for a short time and at a paint store (Kings paint!!!) for eight years, manager for two; likes to play most video games, currently playing Diablo 4.
Umer (Engineering): studied computer science at National University of Singapore; worked as a SWE intern at Visa and an NLP chatbot startup; has an identical twin! ♂️
Vidhan (Product): studied Biomedical Engineering and Econ at Duke; Worked as a PM at Hinge Health and BuildZoom. Previously at Zenefits. Founder Urova Medical;
Waffle (Vidhan's Labradoodle): Stealing whatever food can be found
Vidya (Engineering): studied Computer Science at UC Berkeley; worked as a Software Engineer and Engineering Manager at Ironclad. I am a dancer and have a dance video on Youtube with my friends that has over 2 million views.
Yen-Ning (Engineering): studied Electrical and Computer Engineering at the University of Michigan. Interned at - -M. Worked as Software Engineer at Amazon and Meta. Watch soccer and baseball games. Dance and play the violin.
Zach (Design): studied product design at Stanford; worked in design at a few startups; currently wearing socks with cocktails on them!
What we stand for ⭐️
The values we hold most dear are learning through feedback and experimentation, enjoying our time together, truly empathizing with clients (we've worked at paint stores & lumber yards!), building a diverse team, and driving to achieve as fast as we can.
How we've fundraised
We've raised $18m across three rounds:
A $2m pre-seed led by Kent Bennett at Bessemer with participation from Plug & Play, Quiet Capital, and Sequoia.
A $5m seed led by Caitlin Bolnick Rellas at CRV.
An $11m series A led again by Bessemer and CRV.
Benefits
Medical, vision, and dental insurance with 100% premiums covered for you, 50% for dependents (~$5-6k/yr)
Daily lunch (~$4k/yr)
Learning materials and Coursera courses (~$1k/yr)
Unlimited audiobooks via our team subscription to Libro ($500/yr)
Gym membership! (~$1200/yr)
Unlimited PTO ️
Betterment 401k
Dog-friendly office
And more! If you have ideas, let us know
Originally posted on Himalayas
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