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Claims Adjuster - Liability

Remote, USA Full-time Posted 2025-07-27

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Adjuster - Liability

PRIMARY PURPOSE: Effective adjudication of specialized multi line general liability claims of various complexities within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Manage all aspects of general liability claims to include establishing coverage whether through primary or excess policies.

  • Complete investigation to include any statutory or contractual requirements to assess liability and exposure.

  • Evaluate damages and manage reserves based on recent developments of the file for most probable outcomes.

  • Manage any subrogation or tender opportunities.

  • Provide high level of quality customer service by communication with the client and the parties involved.

  • Ensures claim files are properly documented.

  • Manage litigated claims by attending virtually to any legal proceedings. Securing budgets and case evaluations.

  • Negotiate and settle claims within the delegated authority.

  • Complete any reporting that is required.

  • Maintains professional client relationships.

  • Assists with local marketing of the branch; attends professional and social events and develops new business opportunities

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

  • Travels as required.

QUALIFICATION

Education & Licensing
Bachelor's degree or college diploma preferred.

Experience
Four (4) years of claims management experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles

  • Excellent oral and written communication

  • PC literate, including Microsoft Office products

  • Analytical and interpretive skills

  • Strong organizational skills

  • Good interpersonal skills

  • Excellent negotiation skills

  • Ability to work in a team environment

  • Ability to meet or exceed Service Expectations

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Originally posted on Himalayas

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