Customer Sales Manager

Job Description

The Customer Sales Manager (CSM) is responsible for the specific category selling efforts with their customer as a member of the Customer Business Team (CBT). The CSM leads their categories and responsibilities optimally as the liaison between Kraft Heinz and the Customer’s HQ Team. Owning all selling activities, the CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provides category management expertise, and ensures that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Primary Responsibilities

· Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

· Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

· Leading implementation of Space Management Projects

· Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories

· Work with Retail Team to effectively lead retail execution of all assigned category objectives

· Maintain files and business documentation to thoroughly detail business transactions

· Cross functional collaboration with other Kraft Heinz teams

Qualifications

· Proven years of experience in customer management, account management, and/or retail sales management, preferably for a CPG company

· Strong sales background with an excellent understanding of business processes and Category Management

· Experience in applying a customer-first mentality for effective customer management and selling to achieve objectives

· Ability to work independently and within a CBT framework to plan, organize and set/achieve priorities

· Polished interpersonal skills (written, verbal, presentation)

· Proficient in Microsoft Office programs

· Strong analytical skills; Use and understanding of syndicated data; develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

· Willing to travel 5-7x times/year for Customer meetings

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$102,100.00 – $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee’s Home – Geo

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.

apply to this job