Seeking Experts on Dental Practice Management Systems (DPMS) - Technology & Operations - Paid Survey

Job Description:

We are conducting a paid research study to better understand how dental organizations evaluate, implement, and manage dental practice management software (DPMS). We’re looking to speak with experienced professionals from independent dental practices and DSOs (Dental Support Organizations) across the U.S.

If you have direct experience with DPMS platforms like Open Dental, Dentrix Ascend, Curve Dental, Carestack, Denticon, Sensei Cloud, or Fuse, we’d love to hear from you.

We are specifically looking for:

✅Archetype 1- Independent Dental Practices
• Tech/ops decision-makers at independent practices or 1–2 site groups

✔️ Titles:

• Practice Owner, Dentist-Owner, Practice Manager, Office Manager, IT Lead

✔️ Expert experience (years)

• 2+ years

✔️ Company in scope:

• Any U.S.-based independent practice using DPMS like Open Dental, Curve Dental, Dentrix Ascend, Carestack

✅Archetype 2 - Small DSOs (less than 25 locations)
• Practice Manager, Director of Operations, Head of Technology, IT Lead, Owner/Operator

✔️ Titles:

• Practice Manager, Director of Operations, Head of Technology, IT Lead, Owner/Operator — with 5+ years of experience in multi-site management or systems

✔️ Expert experience (years)

• 5+ years

✔️ Company in scope:

• Select Dental Management, Fusion Dental Group, Elevate Dental Partners, Smilepoint Dental Group, Element Dental, Inspire Dental Group, Espire Dental (early stage), Cornerstone Dental Specialties, ProDental, Vision Dental Partners, Dynamic Dental Partners Group, Gen4 Dental Partners, Smile Partners USA, DentalROI Dental Group, Dental Express

✅Archetype 3 - Regional DSOs (25–100 locations)
• Practice Manager, Director of Operations, Head of Technology, IT Lead, Owner/Operator

✔️ Titles:

• VP/Director/Head of IT, VP/Director of Operations, CIO, CTO, Head of Practice Technology, Director of Practice Systems — with 5+ years of experience in the above areas

✔️ Expert experience (years)

• 5+ years

✔️ Company in scope:

• Espire Dental, Dimensional Dental, Pure Dental Brands, ProSmile, Dental 365, Benevis, Familia Dental, Dental Depot, Park Dental, Great Lakes Dental Partners, Riccobene Associates Family Dentistry, PepperPointe Partnerships, Professional Dental Alliance, Rock Dental Brands, Mortenson Dental (early stage)

✅Archetype 4 - Large DSOs (100+ locations)
• Practice Manager, Director of Operations, Head of Technology, IT Lead, Owner/Operator

✔️ Titles:

• VP/Director/Head of IT, VP/Director of Operations, CIO, CTO, Head of Practice Technology, Director of Practice Systems — with 5+ years of experience in the above areas

✔️ Expert experience (years)

• 5+ years

✔️ Company in scope:

• Heartland Dental, Aspen Dental, Pacific Dental Services, Smile Brands, Dental Care Alliance, Affordable Care, Western Dental, Great Expressions Dental Centers, InterDent, Mortenson Dental Partners, MB2 Dental, Sage Dental, Midwest Dental, Brident Dental, DentalOne Partners

✅Archetype 5 - Academia & Public Health Clinics (Current)
• VP/Director/Head of IT, VP/Director of Operations, CIO, CTO, Head of Practice Technology, Director of Practice Systems — with 5+ years of experience in the above areas

✔️ Titles:

• VP/Director/Head of IT, VP/Director of Operations, CIO, CTO, Head of Practice Technology, Director of Practice Systems — with 5+ years of experience in the above areas

✔️ Expert experience (years)

• 5+ years

✔️ Company in scope:

• Harvard School of Dental Medicine, University of Michigan School of Dentistry, University of North Carolina at Chapel Hill School of Dentistry, Columbia University College of Dental Medicine, University of California, San Francisco (UCSF) School of Dentistry, Tufts University School of Dental Medicine, University of Pennsylvania School of Dental Medicine, New York University (NYU) College of Dentistry, University of Texas Health Science Center at San Antonio, University of Washington School of Dentistry, La Clínica de La Raza, Family Health Centers of San Diego, Cherokee Health Systems, Neighborcare Health, Community Health Center Inc., Ryan Health, North Country HealthCare, HealthLinc, Mosaic Medical, HealthPoint

✅Archetype 6 - Former Employees – DPMS Vendors
• Former Employees

✔️ Titles:

• Product Manager, Strategy Lead, Partnerships Manager, Director of Customer Success

✔️ Expert experience (years)

• 5+ years

✔️ Company in scope:

• Fuse, Curve, Carestack, Sensei, Open Dental, Denticon, Dentrix Ascend

Location: United States

⏳ Timeline: 48-72 hours

Compensation: $20

If you fit the criteria and are interested in sharing your expertise, apply now!
• Please make sure to provide detailed answers to the study and ensure a total of at least 500 words across all open-ended questions.*
• *All payments for this project will be processed exclusively through Upwork.**

We look forward to your responses!

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